Ordering process

You can take your time selecting the product you want on our website (for example, one of our SSD web hosting plans starting at EUR 2.99 per month) and click the Bestellen button on the desired product. You will immediately be taken to our ordering system, which guides you through the order step by step.

You can switch between checking a single domain (Einzeldomain prüfen) and checking multiple domains as a list (Mehrere Domains prüfen (Liste)) at any time and later remove domains you no longer want from the order one by one.

Once you have added all desired domains, simply click the Domain übernehmen und weiter button at the bottom. If you do not need a domain in the package, simply click the Ohne Domain weiter button.

You can have one or more websites migrated to us. One website up to 800 MB in size can be migrated free of charge. Additional costs apply for larger data volumes.

You can already enter the known data volume here. The price for the migration will then be shown below, and you can use Umzug übernehmen to include it directly in the order as an additional service. If you select this, please keep the access data for the previous provider ready and send it to us separately afterwards.

You can also start without a website or handle the website migration yourself. If problems occur later or you still need assistance, we will be happy to help.

Once you have made your choice, click Weiter to go to the next step.

Now you can add various additional services to your order. Simply click the respective Hinzufügen button.
All items are optional and can also be removed again before the order is completed.

Depending on the selected plan, different options and steps may be available. Corresponding notes can be found in the respective sections.

All plans

Here you can add a longer retention period for the backups created by DM Solutions. A 7-day retention period is always included; you do not need to book this separately.

All plans

Would you like to hand over setup support for the website or other hosting-related tasks to us in advance? Then you can book support hours or corresponding support and update service packages directly here.

All plans

Security always comes first. You can therefore book additional services for your domains here, such as SSL certificates or the domain trustee service (Domain Treuhandservice), so that you do not appear publicly as the domain owner.
You can also download the trustee agreement directly here so that you can later send it to us together with the order.

server plans only no shared hosting

For our server offers (Managed vServer, Managed server, etc.), additional services can be added or the Plesk license can be extended. These can be booked directly here.

reseller and server plans only not for regular hosting

Resellers can resell the services booked with us to their own end customers. In this step of the ordering process, you can add services directly that are intended for this purpose.

Once you have selected all desired services, click Weiter zum Warenkorb to go to the order overview.

In the cart, you can see all services that you have added during the ordering process. Here you can check again whether everything you want is included or remove services that you do not need after all.
If you have also received a coupon code, you can add it in this step of the order.

When the order is complete, click Weiter zur Kasse to checkout to proceed to the next step.

The pre-filled forms can now simply be downloaded. You will also receive an order confirmation by e-mail containing the link to the order form. This lets you download the contract later as well.
We need the documents returned to us signed by you. You can sign directly digitally or print out the forms in the traditional way, sign them and scan them again. Then simply send us the contract documents by e-mail, fax or mail.

We will then set up your web hosting package promptly and send you the access data.