{"id":8726,"date":"2017-11-20T10:32:47","date_gmt":"2017-11-20T09:32:47","guid":{"rendered":"https:\/\/www.dmsolutions.de\/blog\/?p=8726"},"modified":"2017-11-20T10:32:47","modified_gmt":"2017-11-20T09:32:47","slug":"otrs-update-3-3-19","status":"publish","type":"post","link":"https:\/\/www.dmsolutions.de\/blog\/otrs-update-3-3-19\/","title":{"rendered":"OTRS Update 3.3.19 erschienen"},"content":{"rendered":"<p><!-- [if gte mso 9]><xml>\n<o:OfficeDocumentSettings>\n<o:AllowPNG\/>\n<\/o:OfficeDocumentSettings>\n<\/xml><![endif]--><\/p>\n<p><!-- [if gte mso 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\/>\n\tmso-ascii-font-family:Calibri;<br \/>\n\tmso-ascii-theme-font:minor-latin;<br \/>\n\tmso-hansi-font-family:Calibri;<br \/>\n\tmso-hansi-theme-font:minor-latin;<br \/>\n\tmso-fareast-language:EN-US;}<br \/>\n<\/style>\n\n<![endif]--><\/p>\n<p class=\"MsoNormal\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-7279 aligncenter\" src=\"https:\/\/www.dmsolutions.de\/blog\/wp-content\/uploads\/2016\/12\/otrs-update.jpg\" alt=\"OTRS Help Desk Update behebt einige Bugs\" width=\"940\" height=\"788\" \/><\/p>\n<p class=\"MsoNormal\">Ein neues Sicherheitsupdate erschien f\u00fcr das Ticket System OTRS.<!--more--> Das Update wird wohl die meisten OTRS User unter Ihnen nicht betreffen, da es ausschlie\u00dflich f\u00fcr die Version OTRS 3.3 bis einschlie\u00dflich 3.3.18 gilt. Mit dem neuen Update 3.3.19 konnte das Problem nun behoben werden. Die L\u00fccke befand sich im OTRS Framework und die Gef\u00e4hrdung wurde mit einer mittleren Wertung von 5,9 eingestuft. Da die meisten OTRS User wahrscheinlich die aktuelle Version 5 nutzen, m\u00fcssen Sie sich zun\u00e4chst keine Sorgen um diese L\u00fccke machen. Falls Sie sich aber unsicher sind und Ihr System l\u00e4nger nicht geupdatet haben, sollten Sie die Versionsnummer noch einmal nachpr\u00fcfen. Alle<span style=\"mso-spacerun: yes;\">\u00a0<\/span>Infos zu diesem Update finden Sie auf <a title=\"otrs.org\" href=\"https:\/\/www.otrs.com\/category\/release-and-security-notes-de\/?lang=de\" target=\"_blank\" rel=\"noopener\">otrs.org<\/a>.<\/p>\n<p class=\"MsoNormal\">F\u00fcr OTRS-Nutzer, die das eigene System regelm\u00e4\u00dfig updaten, gibt es ebenfalls Neuigkeiten. So wurde am 14. November der erste Release Candidate von der kommenden OTRS Version 6 ver\u00f6ffentlicht, welches schon viele neue Features zum Testen bereitstellt. Wann Sie Ihr Live-System auf die neue Version updaten k\u00f6nnen, ist allerdings noch nicht bekannt. Sofern Sie noch kein OTRS User sind, aber ebenfalls gerne die Vorteile eines professionellen Ticket-Systems genie\u00dfen m\u00f6chten, dann ist unser <a title=\"OTRS Hosting\" href=\"https:\/\/www.dmsolutions.de\/otrs-hosting.html\" target=\"_blank\" rel=\"noopener\">OTRS Hosting<\/a> bestens f\u00fcr Sie geeignet. Sollten Sie noch Fragen dazu haben oder Unterst\u00fctzung bei Ihrem OTRS Update ben\u00f6tigen, stehen wir Ihnen jederzeit gerne zur Verf\u00fcgung.<\/p>\n<div class=\"shariff shariff-align-left shariff-widget-align-left\" data-services=\"facebook\" data-url=\"https:\/\/www.dmsolutions.de\/blog\/otrs-update-3-3-19\/\" data-timestamp=\"1511173967\" data-backendurl=\"https:\/\/www.dmsolutions.de\/blog\/wp-json\/shariff\/v1\/share_counts?\"><div class=\"ShariffHeadline\">Teile diesen Beitrag<\/div><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.dmsolutions.de%2Fblog%2Fotrs-update-3-3-19%2F\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; background-color:#3b5998; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button twitter shariff-nocustomcolor\" style=\"background-color:#595959\"><a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.dmsolutions.de%2Fblog%2Fotrs-update-3-3-19%2F&text=OTRS%20Update%203.3.19%20erschienen&via=dmsolutions_it\" title=\"Bei X teilen\" aria-label=\"Bei X teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#000; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#000\" d=\"M14.258 10.152L23.176 0h-2.113l-7.747 8.813L7.133 0H0l9.352 13.328L0 23.973h2.113l8.176-9.309 6.531 9.309h7.133zm-2.895 3.293l-.949-1.328L2.875 1.56h3.246l6.086 8.523.945 1.328 7.91 11.078h-3.246zm0 0\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Ein neues Sicherheitsupdate erschien f\u00fcr das Ticket System OTRS.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_fertigstellung-bis":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[387],"tags":[718,716,831,417],"class_list":["post-8726","post","type-post","status-publish","format-standard","hentry","category-otrs","tag-otrs","tag-otrs-3","tag-otrs-sicherheitsluecke","tag-otrs-ticketsystem"],"_links":{"self":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/8726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/comments?post=8726"}],"version-history":[{"count":3,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/8726\/revisions"}],"predecessor-version":[{"id":8739,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/8726\/revisions\/8739"}],"wp:attachment":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/media?parent=8726"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/categories?post=8726"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/tags?post=8726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}