{"id":2328,"date":"2012-12-11T17:50:16","date_gmt":"2012-12-11T15:50:16","guid":{"rendered":"https:\/\/www.dmsolutions.de\/blog\/?p=2328"},"modified":"2017-03-03T10:15:32","modified_gmt":"2017-03-03T09:15:32","slug":"help-desk-update","status":"publish","type":"post","link":"https:\/\/www.dmsolutions.de\/blog\/help-desk-update\/","title":{"rendered":"Help Desk Update"},"content":{"rendered":"<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7279 size-full\" title=\"otrs-update\" src=\"https:\/\/www.dmsolutions.de\/blog\/wp-content\/uploads\/2016\/12\/otrs-update.jpg\" alt=\"OTRS Update ver\u00f6ffentlicht. Dieses beseitigt einige Bugs im System\" width=\"940\" height=\"788\" \/><\/p>\n<p>Bevor die neue OTRS Version 3.2 ver\u00f6ffentlich wird, ist f\u00fcr alle Nutzer der Help Desk Software OTRS ein Update erschienen &#8211; OTRS 3.1.12.<!--more--> Viel Neues gibt es nicht. So wurde die polnische \u00dcbersezung sowie die Skylierbarkeit des Systems verbessert. Daneben mussten noch einige Fehler im System beseitigt werden, die Sie <a title=\"OTRS Update\" href=\"http:\/\/www.otrs.com\/\" target=\"_blank\">hier<\/a> bei Interesse einsehen k\u00f6nnen.<\/p>\n<p>Wer seine E-Mail-Fluten in den Griff bekommen will, f\u00fcr den ist OTRS genau das Richtige. Sie ben\u00f6tigen daf\u00fcr lediglich ein <a title=\"OTRS Hosting\" href=\"https:\/\/www.dmsolutions.de\/otrs-hosting.html\" target=\"_blank\">OTRS Hosting<\/a> Paket, das Sie bis Freitag, den 14.12.2012, bei DM Solutions sogar <strong>kostenlos <\/strong>haben k\u00f6nnen. Das ist also Ihre Chance das System zu entdecken und Ihre Kundenkommunikation zu verbessern!<\/p>\n<div class=\"shariff shariff-align-flex-start shariff-widget-align-flex-start\" data-services=\"facebook\" data-url=\"https%3A%2F%2Fwww.dmsolutions.de%2Fblog%2Fhelp-desk-update%2F\" data-timestamp=\"1488536132\" data-backendurl=\"https:\/\/www.dmsolutions.de\/blog\/wp-json\/shariff\/v1\/share_counts?\"><div class=\"ShariffHeadline\">Teile diesen Beitrag<\/div><ul class=\"shariff-buttons theme-round orientation-horizontal buttonsize-medium\"><li class=\"shariff-button facebook shariff-nocustomcolor\" style=\"background-color:#4273c8\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.dmsolutions.de%2Fblog%2Fhelp-desk-update%2F\" title=\"Bei Facebook teilen\" aria-label=\"Bei Facebook teilen\" role=\"button\" rel=\"nofollow\" class=\"shariff-link\" style=\"; background-color:#3b5998; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 18 32\"><path fill=\"#3b5998\" d=\"M17.1 0.2v4.7h-2.8q-1.5 0-2.1 0.6t-0.5 1.9v3.4h5.2l-0.7 5.3h-4.5v13.6h-5.5v-13.6h-4.5v-5.3h4.5v-3.9q0-3.3 1.9-5.2t5-1.8q2.6 0 4.1 0.2z\"\/><\/svg><\/span><\/a><\/li><li class=\"shariff-button twitter shariff-nocustomcolor\" style=\"background-color:#595959\"><a href=\"https:\/\/twitter.com\/share?url=https%3A%2F%2Fwww.dmsolutions.de%2Fblog%2Fhelp-desk-update%2F&text=Help%20Desk%20Update&via=dmsolutions_it\" title=\"Bei X teilen\" aria-label=\"Bei X teilen\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; background-color:#000; color:#fff\" target=\"_blank\"><span class=\"shariff-icon\" style=\"\"><svg width=\"32px\" height=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#000\" d=\"M14.258 10.152L23.176 0h-2.113l-7.747 8.813L7.133 0H0l9.352 13.328L0 23.973h2.113l8.176-9.309 6.531 9.309h7.133zm-2.895 3.293l-.949-1.328L2.875 1.56h3.246l6.086 8.523.945 1.328 7.91 11.078h-3.246zm0 0\"\/><\/svg><\/span><\/a><\/li><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Bevor die neue OTRS Version 3.2 ver\u00f6ffentlich wird, ist f\u00fcr alle Nutzer der Help Desk Software OTRS ein Update erschienen &#8211; OTRS 3.1.12.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_fertigstellung-bis":"","_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[534,387,35],"tags":[243],"class_list":["post-2328","post","type-post","status-publish","format-standard","hentry","category-cms","category-otrs","category-service","tag-otrs-help-desk"],"_links":{"self":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/2328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/comments?post=2328"}],"version-history":[{"count":7,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/2328\/revisions"}],"predecessor-version":[{"id":7356,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/posts\/2328\/revisions\/7356"}],"wp:attachment":[{"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/media?parent=2328"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/categories?post=2328"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.dmsolutions.de\/blog\/wp-json\/wp\/v2\/tags?post=2328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}